Refund, cancellation and digital delivery

Digital delivery

After a successful payment, the relevant subscription access is activated electronically for the account or workspace identified at checkout, subject to the transaction being confirmed by the payment provider. Access details are provided through the online service; nothing is shipped physically.

Subscription term and renewal

The current repository does not contain an active recurring subscription checkout. If a plan later renews automatically, the checkout must clearly show the billing interval, amount, next renewal conditions and the cancellation method before payment is taken.

A cancellation instruction will stop a future renewal only when the applicable plan and checkout expressly operate on a recurring basis. Any access end date and post-cancellation behavior must be shown with the selected plan and must not be inferred from this general page.

Cancellation

The cancellation route must be the route presented in the authenticated account or at checkout for the purchased plan. Until that billing flow is enabled, Inkwise does not represent that an in-app subscription cancellation control is available.

Refunds and statutory rights

Inkwise does not make a blanket refund promise on this page. Refund eligibility, if any, depends on the transaction, the service state, the applicable pre-contract information and mandatory consumer rules.

Nothing here removes or limits a consumer right that cannot legally be waived, including rights that may apply to distance contracts or the immediate performance of digital content or digital services. The legally applicable position should be confirmed before the first paid sale.

How to request help

For a billing, cancellation or refund request, use the public support contact shown in the business configuration and the transaction record. The contact page provides the current email route for these requests.